FAQs

Do I have a genuine claim?


Every claim is different and will depend on the circumstances. Complete the online application form and we will contact you at no cost to you to discuss whether you have a claim that will succeed.

How long will the claim take to settle?


Again, every claim is different. A straightforward case can be settled within a few months of instructing us, however a more serious case could take longer. We can guarantee however that we will deal with your claim as quickly as possible, but also ensuring that you receive the correct amount of compensation for your injury.

Will claiming cost me anything?


There is no reason why this should cost you anything. As long as you comply with the terms and conditions of the funding arrangement being used to pursue your claim then you are unlikely to pay costs. If you succeed with your claim then your costs will be paid by the responsible party's insurers. If you don't succeed then your costs will be met by an insurance policy. We will discuss your funding options with you when we agree to take on your claim.

What if my accident happened some time ago?


The law gives you 3 years from the date of the accident to pursue a claim. There are however exceptions to this 3 year rule. Complete the online application form and we will contact you at no cost to see whether you have a claim.

Will I have to attend a medical?


Yes, in order to ensure that you receive the correct compensation. The appointment will be with a local independent medical examiner and will be at a time convenient to you.

Do I have to visit your offices?


You do not normally have to come to our offices for your claim to be dealt with as we can normally deal with your claim by post or telephone. In certain circumstances however we are happy to come and visit you at your home or work at your convenience.

Call 0800 008 7606
For further help
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